Leaders often feel guilty when they decide to terminate an employee. You are unhappy with the performance of an employee, but you have difficulty deciding if and when to terminate that employee. This leads to stress and anxiety for you and continued poor performance by the employee.
One simple and powerful question to ask yourself is “Are they unwilling or unable?” If they’re unable, then as an employer, it’s your responsibility to ensure they get training and support to enable them to perform. If they are unwilling, then you have your answer.
Unwilling employees make the choice every day to not perform. Please don’t make this about YOU.
When you fail to act, you are telling other employees that choosing not to do their job fully will be rewarded with a full paycheck.